Case Study
Retail
Serving solutions you need
Improving SpamBurner with experts at Code Genesis
SpamBurner is an online service that assists users to focus on real customers by cutting out spam website submissions. Nearly 80% of email submissions are spam. To filter out these spam emails, SpamBurner has designed an application that diminishes the manual work of sorting out website submissions by advanced ML algorithms and helps users manage leads in one dashboard.
This case study represents how Code Genesis enhanced user satisfaction and improved the performance of SpamBurner by optimizing the SpamBurner website and application.
Challenges in the Industry
Challenges in the Industry
With an increased user base, the spam detection algorithm of SpamBurner was processing slowly, giving unsatisfactory results to the end users. The users complained about the difficulty in navigating the interface. Many users parted with SpamBurner due to the failure of the UI/UX design of the website and application.
Implementation of the Solution
After thorough research, SpamBurner selected Code Genesis to address their issues and regain customers. Code Genesis provided full-stack web development with the application of react.js, node.js, and Express.js. The website integration with Shopify, Wix, Joomla and the latest infrastructure set up with AWS sped up the processing time of the website. Furthermore, they designed a responsive UI/UX design to enhance user experience.
Conclusion:
The Code Genesis Provided end-to-end development of the spam burner application by following the standard software development lifecycle, leading all the initiatives from design and development to the release process.
The processing time for spam detection was improved by 75%. User satisfaction increased to 90% with the new UI.
“We are glad that we partnered with Code Genesis. Their targeted approach for enhancements and corrections assisted SpamBurner in overcoming the challenges and improving functionalities. The continuous support and expert intervention from Code Genesis optimized our software applications making SpamBurner a user-friendly platform.”
-Spam Burner CEO
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Custom Software Development
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